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Home > Expertise > Case Study: Telemessaging Centers

Case Study: Telemessaging Centers

Crisis Management, Cash Flow Management

Company: $40 million inbound telemessaging centers, serving doctors, lawyers, construction companies and others needing instant messaging

Situation/ Tasks Performed: The Company was a roll up of individually owned message and call centers. The Company overpaid for its acquisitions and grew too quickly. The operating costs and corporate overhead outstripped the Company's capital base. Management was more concerned with revenue growth than profitability. TRG was brought in when cash levels had been virtually exhausted. The goal was to maintain viability while consolidation could occur or a buyer could be found.

Results: TRG successfully kept the Company alive as interim CFO for nearly four months beyond when cash was expected to be depleted. During this time, TRG helped facilitate the sale of the business to a competitor who then reached an understanding with the creditor group. TRG expects that each unsecured creditor reached terms with the new owner and the secured lender will ultimately be paid in full. All parties were pleased with the outcome, given the dire circumstances the company was facing.

Nature of Assignment:
Primary: Crisis Management
Secondary: Cash Flow Management

Industry: Information Technology; Telecommunications



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